Shipping and Delivery

At Ahlo Jewelry we’re committed to offering a fast efficient and transparent shipping service so you can receive your jewelry with ease and confidence.

Delivery Times and Shipping Costs

Portugal (Mainland)

✔️ Fast 24h delivery

✔️ Personalized support via WhatsApp and email

✔️ Tracking number included to follow your order in real time

✔️ Not home No problem your order will be available for pickup at the nearest CTT store

CTT Home €3.99

Free shipping for orders over €55

Estimated delivery time 1–2 business days

Azores and Madeira

CTT Expresso €5.99

Free shipping for orders over €55

Estimated delivery time 3–5 business days

Spain

✔️ Fast 24h delivery

✔️ Personalized support via WhatsApp and email

✔️ Tracking number included to follow your order in real time

✔️ Not home No problem your order will be available for pickup at the nearest CTT store

CTT Spain €4.99

Free shipping for orders over €55

Estimated delivery time 1–2 business days

Europe

CTT Expresso €9.99

Free shipping for orders over €100

Estimated delivery time 3–5 business days

Production and Dispatch Time

Non personalized jewelry is shipped within 24 business hours after purchase.

Personalized jewelry requires 1–2 business days of production then ships within 24 hours.

Shipments are made every business day except weekends and holidays unless there is a stock shortage or holiday period.

Every order is carefully packaged with attention to detail.

Customs Duties and Import Taxes

Ahlo Jewelry is not responsible for customs or import fees.

Any additional cost tax or duty applied upon entry into the destination country is the customer’s responsibility.

The total price shown includes only the product value applicable VAT and shipping costs.

Customer Support

We’re always here to help.

📩 contact@ahlojewelry.com

Your satisfaction is our priority. Every Ahlo order is prepared with the same care we put into creating our meaningful jewelry with detail and love.